Contact Us

You can contact us by email, phone or by post. We will respond to written enquires within 5 working days.

Our phone lines are open from 9.00am to 5.30pm Monday to Friday.

Calls are charged between 1p and 13p per minute for landline customers. Calls from mobile phones may be considerably higher depending on your mobile provider.


By Phone

0345 362 3123

(9.00am to 5.30pm Monday-Friday)

By Post

Cosmetic Redress Scheme
Lumiere House,
1st Floor,
Elstree Way,
Borehamwood,
WD6 1JH.

you can email us your enquiry. To help speed up our response time, please select what best suits your nature of enquiry from the drop down menu:

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